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Terms & Conditions

Terms & Conditions for Helen’s Driving School

The following terms and conditions are provided for pupil information and are standard terms and conditions that apply to Helen’s Driving School. If you book any lessons or courses with Helen’s Driving School you must be in agreement with these terms and conditions.  If you have any questions with the terms and conditions or require a printed copy then please contact me.

Terms & Conditions

1) You must give at least 24 hours notice to cancel or amend a driving lesson once it has been arranged, or a fee may be charged to cover the cost of the lesson.

2) You must be in possession of a valid driving licence in order to take driving lessons.

3) You must advise me if you become ineligible to drive or obtain any endorsement on your licence.

4) You must always to ‘fit to drive’ when taking tuition and not be under the influence of any alcohol, drugs or medication that may affect your driving ability.

5) You must always follow instructions when driving. Although every effort will be taken by me to ensure safety is maintained during the lesson, any negligence or dangerous driving may result in the lesson being terminated.

6) A learner should only book their test when we are in agreement that they have reached the required standard.

7) As the instructor I have the right to withhold use of the car for any driving tests should the candidate not be at test standard.

Privacy Policy

1) Your information will not be shared with any third-parties.

2) Reviews left with on Facebook or on the reviews section of this website will be visible to all site visitors.

3) Any data submitted through the contact form on this website will not be stored once contact has been made, but the information maybe kept on a temporary basis if you wish to be added to any waiting lists for lessons.

4) Your personal details may be shared to comply with any legal requests from relevant authorities to comply with the law.

 

Complaints

I hope that you are happy with your driving lessons and the way they are conducted, however, if you would like to raise a complaint, your first step would be to contact me directly to see if you can resolve it between ourselves, as any issues that could arise are often due to misunderstandings. 

Phone: 07990 506 437